“A rose called by any other name is a rose”!  We all know that.  (Corollary:  Bhoo, called by any other name is as bad as “Bhoo”.)

But, names make a difference, we all know that.  Some people even claim that the names contribute to character, and some even go to the extent of making future predictions based on names.

My name has been such a special one.  I am frequently “BOO”ed in my MBA class.  My name takes numerous forms in the mouths of people. 

One funny incident takes a prime place in all the incidents involving my name. 

I was calling my friend, Kumaresh.  His friendly receptionist took the phone.  She promptly informed me that Kumaresh was not around.  So, I asked her to keep a message for him.  I did not know that there was trouble brewing!  Here is how it went:

Bhoo:  Tell him that Bhoo called up.

She: Who called up?

Bhoo:  Bhoo called up.

She: Who called up?

…………….

It went on for a few times, and I spelt my 4 letter name to her with a lot of difficulties.  At last, I was satisfied that my message was taken.

I happened to visit Kumaresh the next day in his office, and this guy – treating me like a show-piece, calls a few of his colleagues around his table, and introduces me – “This is my friend, Bhoo.”  People walked around me with sheepish smiles!  I was totally confused on what the heck was happening.

After a while of this “being a museum piece” experience, Kumaresh showed me the yellow post-it slip left by his receptionise about my message the previous day.  It read “OOO called up” with a triple “O”.  What say I!

Last year, we visited to Niagara falls along with my dad!  It was approaching fall season.  My dad was taking an overnight (red-eye) flight from SFO, while I was driving from New Jersey.  The previous day morning, the weather report said the chances of rains to be 50%.  The probability gradually rose during the day, and towards the evening, when we began our journeys, the probability was predicted as 90%.

We were about to drop the plan altogether.  My dad came up and said:  “I trust in Ramanuja , he will save my day.  We will not drop the program, let’s go!”.

When we landed in Niagara falls the next day, we were thrilled to see a clear day!  It was sunny to the extent that we even saw rainbows on Niagara.  My dad kept repeating that Ramanuja saved his day, and enjoyed the trip to its fullest.

Now, this got us into an argument (what is new!).  If Ramanuja has God-like qualities, how can he be partial to the people who have faith?  This question I have for people who preach about any God.  If God needs to be God, He needs to protect people irrespective of their leanings.  If he protects people who have faith on him at the cost of others who do not believe in him – doesn’t he become an egoistic man?  Is it Godly to be partial to those who believe in you?  Is it Godly to even go to the extent of “punishing” people who do not have faith on you?

I often get mailers that claim that if I forward to 10 people I will get great wealth or fame or something, and if I do not, I will get punished!  My God!  How can this be right?  How can any “God” do that?  If someone does that, doesn’t it disqualify them as God or Godly?  Isn’t it a “scum”worthy human trait to expect people to believe in and praise one’s self?

This is just one among the several questions I have on “praying”.  As always, I am NO exception to pray sometimes.  But, back-to-back, I cannot help but think that, if there is this huge “GOD”, HE must know what I need.   He must be knowing what should be done with my life.  Then, how can we pray him, or praise him and get something of it?

*(Ramanuja is one of the God’s messengers, believed by a sect of Vaishnavites in India.)

I am a huge believer of “universality” and “humanity”.  The recent news about Thackerey vs Tendulkar is so disturbing for me.  In a world that is rapidly becoming global, in a country that is rapidly becoming an icon, here is someone who is looking for “regional divide”, leave alone digital divide.

Why do we have so much urge to identify ourselves with something or the other?  We want to call ourselves an Indian, an American, a businessman, a socialist, a capitalist, a brahmin, a hindu, a muslim, what not!  When people ask me if I am a brahmin, my usual response is, “No, I am a human!”.  Why is it that none are ready to identify themselves as “HUMAN”?  Isn’t it above all else?

I am even fine with identifying one’s self with “chosen” or “accomplished” stuff.  As an example, I can choose to be a socialist, choose to be a businessman;  I can accomplish becoming a nobel laureate, or a minister or a businessman.  Identifying one’s self with that is at least acceptable.

But, what is difficult for me to accept is the claim to “fame” by being born in a community, or a surrounding or a city.  By birth – is a very difficult thing to digest.  It is probably a difference between a rich person by self-earning and rich-person by inheritance.  But, when someone feels proud for things that he / she is neither born in, nor contributed for – it feels really sad.  Is there such a huge identity crisis in this world?

I am NOT claiming to be an exception to this rule of “self identification” or even pride of remote association.  I may sometimes identify myself to one of the “isms”.  But, the question remains – how can I identify myself as a Maharashtrian as opposed to being a human?

For that matter, while Tendulkar is certainly taking a higher plane by claiming to be an “Indian”, that is still a subset of being “human”.  At the end of the day, we should all bow to “human” excellence.

My friends says something profound on this.  Human beings do not need to excel.  Just being born, and being able to live itself is a MIRACLE of huge proportions.  So, we should respect all human beings, just for being there!

I have often heard the expression that the old times were good!  Yesterday, I attended a great speech by a spiritual philosopher cum chartered accountant (what a combination).  It was so enjoyable.  I agreed with most of what he said, which is unusual.  But, he started mentioning that the old times were too good – there was one Rama who was enough for solving all ills of human life, or one Jesus enough.  He says, today’s world is so bad that we need one Jesus or one Rama in every household to clean the evil.

Wow!  What a thought!  I take total exception of this opinion.

If, in general, people were very good, how can Rama become a hero?  We make stories and news of exceptions, not the general citizen.  We make biographies of special people who possess qualities that are unusual, not the “common man”.

If everybody was chaste, why should we make a hero out of Kannagi?  If everyone was good, why would we make a hero out of Jesus?  If everyone was honest and brave, etc, why would we call Rama special?

I believe that there have been evil and good in all times.   The proportions are also similar at all times.  It is just that these stories are old and hence have gained the “aura” of authenticity over a period.

This is such a common term – I have heard it millions of times, and I have also used it as many times.

Let’s take an example of my recent relocation – relocation from the USA to India – decided in December, acted in April 2009.  What has happened since April 2009?  It took almost forever to get to where we are today – in August 2009, and still, we are not where we wanted to be.  When I shifted, I somehow dreamt that by June 2009, I would be settled with school, a routine, a home, a car and somewhat on the new business as well.

What has happened?  School – our preferred school – only from Sep 30.  We have been managing with a school that is very far, different from what we want Sashank to do, and one that makes us wake up at 5 am and run till 9.30 pm.

We had to settle for a rental house that is on only till Dec 2009.  By the time we bought the car, it was eons, and Kanchana has barely learnt driving by herself.

Business is taking forever – to make the minimal progress, and in bits and pieces at that.  Some days we have a bunch of enquiries and feel that we are busy, but at the end feel disappointed with the minimal progress.

Sometimes I sit and wonder if it is taking more than expected time.

My thought and answer to this question is this:  In what basis did I set an expectation in the first place?  There is absolutely no basis – it is just a projection of an “ideal” scenario.  That is all about it.

In this scenario – what we need to do is to correct our expectation and do some basis for setting our own expectations, and not get frustrated about the apparent delays from an absolutely unscientific expectation.

I should learn to handle my frustration and treat it as normal!

When it comes to providing education for your kid, there are several alternatives – the intriguing number of alternate styles available in India is amazing.

I am limiting my discussion plainly to montessori and non-montessori (traditional) education.  I have put Sashank (my son) in a traditional school since June.  But, Sashank has been on a montessori environment since he was 22 months old, for about 4 years.  I am trying hard to get Sashank back to a montessori school.

My coleague and friend wrote to me yesterday about his son’s recent shift from a montessori school in India to a traditional school in the UK:

Quote (with slight edits):

My son is now able to do all his tables, from 2 to 12 – of course it’s the regular mugging style, but he understands how its done and why we do. In Montessori, he wasn’t even getting past 2.  Their style of not pushing the kid was actually a bit of a negative for my son than a positive. His spelling have also improved by big jumps here- again it’s the mugging, but his montessori background helps in understanding sounds etc. I just wanted to share this with you and I quite surely feel Sashank (Bhoo’s son) might be better off where he is (traditional school). At the end of the day it is this world that they come to face. 

It is impossible to argue and win the case either ways.  If we give freedom for the kids to choose what they want to do – they do not learn as much volume as our education system (particularly Indian) asks them to learn.  But, if we make them learn so much in such a short time – they do not have time to apply the knowledge, or to make clear and concious choices.

I am personally inclined towards giving choice as opposed to giving a guarantee of societal respect.  I believe that if you are a failure pursuing what you are passionate about, it is better than being a success pursuing what you do not care about.

But this is certainly debatable.  Even the assumption that a montessori style education gives a choice is debatable.  I know.

But, it is my choice to give less pressure and less education and more time for childhood and more application.

My hi to all the fortunate or unfortunate people who visit my blog.  I have been busy with my MBA and almost 2 jobs plus famiy for the past 2 years or so, and this took a back seat.  I cannot tell you how much I miss writing my thoughts.  As a matter of fact, I learnt so much in the past 2 years in Kellogg, that I could have filled and flooded this blog.  But, I did not give priority to that.

I am in India now, and I am ready to write!  Let me restart!

My dad forwarded me this comment in India currents.

It is almost always assumed that customer service in India is inferior. 

Tamil:  Vaadikkaiyaalar sevai.  Hindi:  Grihak Seva.  In fact, I have seen in many many banks and commercial establishments – a famous write-up from Gandhi about customer service, how customer is the most important person to visit, etc.

I have a different opinion on this:  I think Indians are not ready to pay for customer service and pay a premium.  I have operated in India market, and have sold to USA market for so long, and I know how Indian corporate and consumers want the cheapest, with some compromises.  I know how we make choices of grocery stores – go and stand in the line, and be ready to take hardships for saving a few bucks, in comparison to shopping in FoodWorld or Nilgiri’s. 

I cannot overwhelmingly call it as an “Indian” thing either.  I know how WalMart here in the USA is more popular than Target, or how very few people are ready to spend the extra money for going to Bloomingdales as opposed to Macys.  In both these cases, customers choose to receive lesser customer service in return for better price.  I know how small the first class cabin is in flights compared to the cattle class, and I know how bad the cattle class in the USA is compared to Indian Economy class in flights.  I do not know if you all know, but recently there was a stampede in Walmart on the Black Friday for getting  a deal!  I know that ecommerce sales – with very less customer service – is striving in the USA because of cheaper prices.

Overall, the compromise is between price and customer service, and you get what you pay for.  I think India generally does not want to pay more for better customer service.

Oops!  With a blink of an eye, 4 months are past since my last post!  That is what “adult education” does to you.  I have ended up joining Kellogg School of Management, Northwestern University, for pursuing an Executive MBA, and that – combined with Aspire and family is keeping me so busy that I am not finding time to write.

Of course, there are a lot of developments.  A new website for Aspire Systems (www.aspiresys.com), a new community blog for Product Enginnering (www.producteering.org) where I have a lot of hands and a lot of writing.

I even wrote an article in NJTC – on Producteering, and conducted a webinar as well.  Please have a look at those within www.aspiresys.com under resources.

Here is another article in the series of articles about how captive center is not the best thing to do if you want to do offshoring.  This article gives tips on how to save a captive center if it is just a data-center.

Offshore Outsourcing: Can This Captive Center Be Saved?