Comments for Bhoo wears the thinking cap!

Comment on Second decade of outsourcing! by office phone system

office phone system — Fri, 27 Nov 2009 04:20:19 +0000

Most of the time I don�t post on blogs, but I have to mention that this post really forced me to do so!

Comment on Perspectives – We are so different from each other! by Mugundhan

Mugundhan — Wed, 14 Oct 2009 00:17:51 +0000

The choices we make are driven by what is higher priority for you: For example your sister-in-law thinks organic food is expensive because it does not impact her kids life directly hence less important while the 4 br 2.5 bath affects them directly so higher priority…

Comment on Second decade of outsourcing! by Bhavani

Bhavani — Thu, 01 Oct 2009 06:17:29 +0000

Dear Bhoo,

Happened to read your blog.Just want to express my feelings.

Simply Xcited…………..

You are a Thought leader and a Leader of Inspiration.

Would become a regular reader of your blog.

continue writing…………….

Following………

Bhavani

Comment on Schooling – the eternal debate – montessori vs traditional by bhoo

bhoo — Tue, 18 Aug 2009 04:07:07 +0000

Incidentally – Sashank has gotten into Montessori, which feels great for us. We believe we have done a good thing for Sashank. Of course – we have some family members worrying about his future – because he may not become an engineer or a doctor, and he does not have a minimum guarantee of a job. I am not worried – let him be what he wants to be!

Comment on Who is this Bhoo? by bhoo

bhoo — Tue, 04 Aug 2009 03:02:53 +0000

Hi Kumar:

Very nice to hear from you. How are you? What is happening in life? How is family? I am back to India now after a 2.5 year of stint in India. I have also started a new business in the name of Aspiration Energy. Let me know on how you are doing, Kumar.

Bhoo

Comment on Who is this Bhoo? by bhoo

bhoo — Tue, 04 Aug 2009 03:00:29 +0000

Thanks, Shathish. I do remember you, and thanks for all the support. All the very best in your new career.

Sorry about the late reply.

Bhoo

Comment on Who is this Bhoo? by bhoo

bhoo — Tue, 04 Aug 2009 02:59:45 +0000

Hey Balaji:

Thanks. I have been inactive here, and plan to be active again. We went ahead with Suzlon mill near Pollachi, FYI.

Bhoo

Comment on Who is this Bhoo? by BALAJI

BALAJI — Mon, 15 Jun 2009 07:11:57 +0000

Hellooo Bhoooooooooo,

Remember Me. I am Balaji, who took you to Pazhavoor for that wind mill visit.
I happend to read your blogs…… Its interesting

Comment on Who is this Bhoo? by Shathish

Shathish — Fri, 22 May 2009 16:02:01 +0000

Hi Bhoo,
How are you, i worked as system administrator at Aspire systems and i have spoke to you over phone while troubleshooting problems like LAN connectivity. Now iam working at IBM. Your blog is really interesting.

Comment on Customer service in India by Shankar Bala

Shankar Bala — Thu, 07 May 2009 08:13:30 +0000

Hi Bhoo,

I came across your blog as I was generally searching google…not sure what key-word directed me to your blog.

What you say was true 10 years back. But having turned the clock 10 years later, expectations from consumers / customers have defintely risen; people willing to pay that extra dime for a better customer service. Examples include ICICI Bank, Bharti Airtel, to name a few – leave alone the MNCs….

I have worked in US for about 6 years and have a feel of the ambience in both the places.

What India lacks in customer service are your government services….passport offices, DMV’s, post offices etc…

Any educated youth in India is willing to pay double or triple if he/she could walk into a RTO and get a drivers’ license in a professional and ethical way, like what you do in US.

Would I pay three times the current fees if I can walk into a decently maintained office, treated with due respects and apply for a passport? like what you do in the US at a post office? – Yes, I would gladly.

I think the issue in India is that people lack respect towards fellow citizens and that reflects clearly on all facets of business….customer service is a victim of that.